Coming home to three days of water from a failed water heater is a gut punch. The fix is a full restoration: get the water out, dry the structure, remove what is ruined, and rebuild it so you cannot tell anything happened.
Free referral to independent, licensed and insured local pros. Zip codes served include 78011.

A Water Damage is a free referral service. Calls go to independent, licensed and insured restoration contractors near Charlotte who handle the whole job, so you are not coordinating a water mitigation company, a drywall crew, and a flooring installer on your own.
When the same contractor dries the house and rebuilds it, nobody can blame the other company for a problem. You get one estimate and one schedule.
Many pros build estimates in Xactimate, the platform adjusters rely on. That keeps the scope, pricing, and photos lined up with your claim.
Reconstruction sometimes requires permits. Ask the contractor for license and insurance proof up front, and confirm who is pulling any permits your job needs.
Local pros can often start the same day. Faster mitigation means less demolition and a smaller rebuild bill.

Restoration follows a set order. Skipping a step, like closing up walls before the framing is dry, is how mold ends up behind brand new drywall six months later.

The first phase stops the water and limits the spread: extraction, drying setup, and protecting unaffected rooms with plastic containment.
Wet drywall is cut at a straight line, often two or four feet up, to expose framing for drying. Swollen MDF baseboards, saturated insulation, and delaminated cabinet toe kicks come out too.
Your belongings are moved off wet floors, set on blocks, or boxed and stored offsite, with an inventory you can hand to your insurance company.
New drywall is hung, taped, and textured to match. Baseboards, casing, and paint go back on, and outlets and switches are reset to code.
Carpet may be re-stretched with new pad, hardwood may be sanded and refinished after drying, and laminate that swelled at the seams is usually replaced.
Tell the dispatcher what happened and how long the water was there, so you are matched with a contractor who handles mitigation and rebuild.
You get a direct call from the pro with a timeframe, plus quick advice on shutting off water and power while you wait.
The pro maps wet areas, photographs everything, and writes up a scope for mitigation and reconstruction that you approve before work starts.
After drying is verified, rebuild begins. The job ends with a walkthrough so you can check paint, trim, and floors before you sign off.
The sooner mitigation starts, the less has to be rebuilt.
Water heater failed while we were away for four days. They handled everything, from drying to new drywall and paint, and the rooms look like nothing happened.
Rachel D.Water heater failure, full rebuildOne contractor for drying and rebuilding made it simple. Their estimate matched the adjuster's line by line.
Tom H.Insurance claim, kitchen and dining roomThey boxed up the kids' rooms, stored everything, and brought it all back after the new carpet went in. Nothing missing, nothing damaged.
Monique L.Contents pack-out and carpet replacementThey refused to close up the walls until the readings were dry, even though I was in a hurry. Glad they did.
Greg P.Supply line leak, finished basement

Mitigation stops and dries the damage. Restoration covers that and then puts the home back together with repairs and finish work.
Drying usually takes three to five days. Rebuild time depends on the scope, from a few days for a single room to several weeks when kitchens or floors are involved.
If the loss is covered, most policies pay for both mitigation and reconstruction. Contractors document everything to support your claim, but your agent can confirm your coverage.
Saturated drywall often cannot be saved, and the cut opens the wall cavity so the studs and insulation dry. It also makes patching cleaner.
In many cases you can stay. Larger or contaminated losses may require moving out briefly, and your policy may cover the cost.
No. We connect callers with independent local restoration companies. Please verify license and insurance with the contractor before work starts.

Independent restoration contractors in the network work throughout Charlotte, TX and nearby communities, including zip codes 78011.
See the nearby cities list below. The dispatcher will let you know quickly if your address falls outside coverage.
