You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 43940 43906.

We are a referral line, not a contractor. Calls are routed to independent local pros around Neffs who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Confirm license and insurance on arrival. Biohazard jobs should only go to properly insured pros.
Pricing for each phase is written down and approved by you first.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
The pro sets up containment, assesses how far contamination reached, and gives you a written estimate before removal begins.
Contaminated materials are removed, surfaces disinfected, odors treated, and the area dried. The contractor may recommend a plumber to clear or camera the main line.
Stop using water and keep everyone away. Help can be on the way now.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Independent sewage cleanup contractors in the network serve Neffs, OH and nearby zip codes like 43940 43906.
See nearby cities in the list below.
