You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
Free referral to independent, licensed and insured local pros. Zip codes served include 11385 11109 11102 11103 11106 11104 11379 11378 11377 11697 11694 11692 11693 11691 11451 11368 11369 11366 11367 11364 11365 11362 11363 11360 11361 11429 11439 11432 11433 11430 11436 11434 11435 11375 11374 11371 11370 11373 11372 11411 11412 11413 11414 11415 11416 11417 11418 11419 11101 11105 11001 11005 11004 11428 11421 11420 11423 11422 11424 11427 11426 11359 11358 11357 11356 11355 11354 11120 11351 11352 11380 11381 11386 11405 11425 11431 11437 11499 11690 11695.

We are a referral line, not a contractor. Calls are routed to independent local pros around Queens who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
Pricing for each phase is written down and approved by you first.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Carpet, pad, drywall, insulation, and particleboard that touched sewage cannot be reliably disinfected and are bagged and removed.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Call +1-877-637-9008, describe where sewage is coming up, and confirm everyone has stopped using water in the house.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
The pro sets up containment, assesses how far contamination reached, and gives you a written estimate before removal begins.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Stop using water and keep everyone away. Help can be on the way now.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeThey recommended a plumber to camera the line afterward. Turned out to be tree roots. Glad we found it.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Independent sewage cleanup contractors in the network serve Queens, NY and nearby zip codes like 11385 11109 11102 11103 11106 11104 11379 11378 11377 11697 11694 11692 11693 11691 11451 11368 11369 11366 11367 11364 11365 11362 11363 11360 11361 11429 11439 11432 11433 11430 11436 11434 11435 11375 11374 11371 11370 11373 11372 11411 11412 11413 11414 11415 11416 11417 11418 11419 11101 11105 11001 11005 11004 11428 11421 11420 11423 11422 11424 11427 11426 11359 11358 11357 11356 11355 11354 11120 11351 11352 11380 11381 11386 11405 11425 11431 11437 11499 11690 11695.
Nearby cities are listed below.
